22 politely complaining and dealing with complaints PDFs, and articles for teachers and students. If you like anything here and want more, please support TEFLtastic.
(Dealing with) complaints articles
15 fun complaining and dealing with complaints activities
How to complain and deal with complaints on the phone
Photocopiable complaining and dealing with complaints classroom activities
Emails chain writing games lower level version (cover letter, enquiry, invitation/ making arrangements, and responding to complaints) – NEW LINK
Emails chain writing games (including dealing with a complaint email) – NEW LINK
Complaining and leaving home roleplays – NEW LINK
Teaching English Functions: Interactive Classroom Activities e-book with 23 pages on (dealing) with complaints – NEW
Dealing with complaints guess the situation – NEW LINK
Dealing with email complaints chain writing game
Dealing with problems and complaints step by step roleplays (starting easy and getting harder and harder)
Dealing with complaints jigsaw texts (in this bargain e-book)
Dealing with problems and complaints by email politeness competition (in this extremely cheap e-book)
Dealing with problems and complaints by email writing game (in this absolute bargain e-book)
Emailing line by line brainstorming (in this really cheap e-book)
Making complaints on the phone line by line brainstorming (in this extremely low-priced e-book)
Dealing with complaints and problems responses card games
Emails dealing with problems and complaints politeness competition game
Complaints politeness competition game
Dealing with complaints politeness
Present Perfect Continuous complaining competition
Complaints prepositions practice
Competing to complain more game
Complaints prepositions pairwork
Complaints sentence expansion game
Amusing and odd excuses pairwork
Weekend vocabulary and language of complaints
Related pages
Apologies games and worksheets page
Updated 19 August 2026
