Choose one bad news situation below and work together to think of the best email for that situation, including thinking of different of options then choosing the best for things like:
- email opening
- giving bad news phrase
- reason
- email closing
Your teacher will tell you if you should write the email down or just discuss it. Then do the same for other situations below.
- Changing someone’s duties (= someone’s responsibilities)
- Changing someone’s office
- Changing someone’s terms and conditions
- Cutting someone’s hours
- Documents only available in Japanese
- Expecting unpaid overtime
- Lots of deductions from salary
- No annual bonus
- No response to an email
- No students coming to a lesson
- Not paying national insurance (= social insurance)
- Not renewing a fixed-term contract
- Paying salaries late
- Rooms being changed
- Salary lower than usual
- Turning down a holiday request
- Turning down a sabbatical request
- Turning down a request for funding
| Useful language for giving bad news Giving bad news phrases We regret to inform you that… I’m sorry to tell you that… I’m afraid… I’m sorry, but… Unfortunately,… Giving reasons phrases This is/ was due to… This is/ was because of… The (main) reason for this is… As you may be aware…/ As you probably know… |
When your teacher stops you, ask about any situations above you aren’t sure what to write in.
Brainstorm suitable email opening and closing phrases for bad news emails.
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